As you begin sending messages to your contacts, you will have the opportunity to see just how engaged they are. In other words, are they opening your emails, responding to your text messages, etc. You can see Engagement reports for … Continue reading
You can really customize the messages you send to your customers by adding your own Custom Fields to your contacts’ information. For example, if your company has a rewards system for customers who become members, you could create a field … Continue reading
When it comes time to send messages, you’re not going to want to send every message to every contact, so creating lists allows you to customize those messages even more. There are three kinds of lists: Automatic, Normal and Dynamic. … Continue reading
Chances are that you already have a large number contacts in another program or database that you’d rather not re-enter manually. You can import those contacts into OneReach as a CSV file, which most programs will allow you to export. … Continue reading
Adding a New Contact Adding a contact is simple. In the Selected List Toolbar, you’ll see a New Contact button: If you don’t see this button, you may have a dynamic list selected in the List pane. Select All Contacts … Continue reading
Screen Overview: The contacts page is where all your contacts and lists of contacts are managed. This is the page where you add or import new contacts or edit and remove existing ones. Related Help Topics: Adding and Editing … Continue reading
